Our Care

Every family is different & beautiful…

We become part of the family, like an extra daughter, sister or cousin, and it’s an absolute honour to be in the room with our patients at the end of their lives. Every family is different and beautiful, and we feel lucky to get to know you. Our nurses haven’t got the jobs because they’re qualified, all nurses are qualified – it is in them to want to care for those at the end of their lives, it is a special job for special nurses.”

Mary Ashby | Specialist Nursing Team Leader

Our Key Services

Sidmouth Hospice at Home

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Specialist Palliative Nursing

our team of specialist nurses provide holistic care in patients’ homes, offering medical, practical, emotional and psychological support, working closely with GPs and consultants who refer patients to us.

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Day Care

our weekly Wellbeing Day is an informal social day where we enjoy activities together. We also offer complementary therapies and additional practical support.

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24/7 Contact

Support for patients and their families to access the most appropriate personal and social care when needed.

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Respite for carers

Our volunteer sitters offer tailored support to give carers respite; regular Carers Group providing support and activities.

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Support

Bereavement and spiritual support:

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Volunteer befrienders

provide companionship and emotional support to patients

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Integrated care

with other health and wellbeing providers and engagement with community groups for enhanced support.

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Palliative Care

24/7 Specialist Nursing Team

When our nurses get involved with a family, they become part of that family.

Our team of specialist palliative care nurses are funded by us (Registered Charity No: 1153338) and managed by the Royal Devon & Exeter Hospital.

They provide holistic care, treating the whole person, including physical, psychological, social and spiritual needs. Our care extends to our patients’ family, carers, and all those dear to them.

Our nurses are contactable 24 hours a day, seven days a week. Rarely, if ever, will you not know the nurse on the end of the phone.

Our nurses provide continuity of care for all palliative patients and their families throughout their journey, including:

  • IconSpecialist symptom control for complex patients (working with specialist consultants when needed).
  • IconHome nursing, enabling patients to remain in their own homes and preventing unnecessary hospital admissions.
  • IconPsychological and emotional support for patients and families.
  • IconCoordination and oversight of wider community support to meet the individual needs of each patient and their family.

Day Centre

Based in Sidford

Our Wellbeing Days began in the autumn of 2022 and are held on Mondays at the Day Centre which is located at our base in Sidford. The days are all about socialising and relaxing together, while also providing an opportunity for us to ensure patients’ needs are being met by our clinical team and providing additional practical support, for example arranging equipment hire.

The day starts with drinks and snacks and sometimes activity sessions, which include arts, crafts and music, are led by skilled visitors.

A two-course hot lunch is provided and patients can enjoy our purpose-built spa bath designed to reduce pain and anxiety and improve wellbeing for palliative patients in our newly refurbished bathroom.

Other complementary therapists may visit during the day to provide relief from pain and other symptoms, as well as a mobile hairdresser to improve quality of life and holistic wellbeing.

Sidmouth Hospice Care Day centre